CUSTOMER SUPPORT 7827274747
CUSTOMER SUPPORT 7827274747

Shipping Policy

HOW DOES THE DELIVERY PROCESS WORK?

  • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

WHAT IS THE RANGE OF LOCATIONS TO WHICH Soham SHIPS THEIR PRODUCTS?

  • Soham ships across the length and breadth of India.

MY ORDER HAS BEEN SHIPPED. NOW HOW CAN I TRACK IT?

  • Once your order has been dispatched, you will receive an email and SMS with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.

WHAT IS THE ESTIMATED DELIVERY TIME?

  • We usually dispatch most orders within 2-4 business days (excluding Sundays and public holidays)
  • Though, we keep 95% of our catalog in our inventory, certain products need to be sourced directly from the warehouse, this may sometimes delay your order.

ARE THERE ANY SHIPPING CHARGES APPLICABLE ON MY ORDER?

  • Currently, our shipping cost is Rs. 25 on order below INR 999